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Review · Official venue

SHIBUYA SKY, direct from the venue

The official site is the cheapest way in and the only source for several products. It is also the strictest, and it will not sell you a child ticket at all.

Overall 4.0 / 5 Last updated: 2026-09-03 Reading time: 3 min Disclaimer. This is an independent visitor guide to Shibuya. It is not the official website of SHIBUYA SKY, Shibuya Scramble Square or any other venue, and it is not affiliated with them. We do not sell tickets. Booking buttons open Klook or GetYourGuide. Prices and opening hours change — always confirm on the official site before you buy.


The verdict

In one paragraph

Buying direct is the cheapest route to Shibuya Sky — ¥2,700 for adults entering before 15:00 and ¥3,400 from 15:00, against ¥3,000 and ¥3,700 at the ticket desk. It is also the only place to buy THE ROOF rooftop sofa seating, the annual pass and the Japan-residents photo plan. The constraints are real: nothing is sold more than fourteen days out, child tickets are not sold online at all, and the rooftop rules are strict. If your dates are fixed and the booking flow does not put you off, this is where to buy.

Inventory 4.4
Pricing 5.0
Flexibility 2.8
Support 4.0

Scores are this site's editorial assessment for Shibuya specifically, not a general rating of the company. Figures quoted in the text are the values shown on the relevant pages on 2026-09-03.

Quick summary

Adult, online advance
¥2,700 / ¥3,400Before 15:00 / from 15:00 (checked 3 Sep 2026)
Adult, ticket desk
¥3,000 / ¥3,700
Child
¥1,200Desk only, same day. Under-6s free
Sales window
14 days00:00 Japan time, exactly two weeks before
Hours
10:00–22:30Last entry 21:20
Official-only products
THE ROOF, annual pass

The official site is the authoritative source for Shibuya Sky, and the cheapest route into it. It is also the least flexible.

What it sells

Standard entry

TicketBefore 15:00From 15:00
Adult (12+), online advance¥2,700¥3,400
Adult, ticket desk¥3,000¥3,700
Child (primary school, incl. 12)¥1,200 (desk only)¥1,200 (desk only)
Preschooler, 6 and underFreeFree

THE ROOF SHIBUYA SKY — Rooftop sofa seating with entry, drinks and snacks. ¥7,000 standard set, ¥8,000 champagne set. Season 29 April to 25 December 2026. Minimum two people; under-20s not admitted even when accompanied.

Annual pass — ¥10,000 new, ¥8,000 renewal. New sales were suspended when we checked on 3 September 2026, with renewals still accepted.

Premium Photo Plan — For Japan residents only. ¥29,800, or ¥57,600 with kimono, including entry for two and a 30-minute shoot producing 15–20 images. Sold from fourteen days out until three days before.

Seasonal event tickets — Occasional dated products tied to rooftop events.

What it doesn’t do

Anything beyond fourteen days. The site states plainly that tickets are sold up to two weeks ahead. Slots open at 00:00 Japan time exactly fourteen days before your date and do not exist before that. This is the single biggest constraint on planning a Shibuya visit.

Child tickets online. Not sold anywhere online, including here. Families end up doing this in two stages, and if adult tickets sold out online the desk has nothing either.

Bundling. You cannot add a kart session or a workshop. That is what the platforms are for.

Foreign currency. Priced in yen.

Why buy direct anyway

Price. ¥2,700 or ¥3,400 for adults is the floor. No reseller goes lower.

Exactness. Time slots come straight from the venue’s own inventory.

Official-only products. THE ROOF, the annual pass and the photo plan exist nowhere else.

Authority on the rules. The rooftop restrictions, weather closures and event schedules are published here first and correctly.

The rules you need before you go

These come from the official ticket page and matter more than most people expect.

Rooftop restrictions. No bags, backpacks or pouches; no tripods, monopods or selfie sticks; no earphones or headphones; no hats or caps; no food or drink, chewing gum included; nothing that could blow away. All of it goes into lockers on 46F. Only a phone and a pocket-sized or neck-strapped camera or binoculars come up.

Large luggage cannot enter the building. Use the coin lockers around Shibuya Station first.

Bag checks on entry.

Late arrivals may be refused. Being late for your timed slot is a real risk given how confusing Shibuya Station is.

Weather closures without notice. Strong wind, rain, snow, approaching thunderclouds, photochemical smog and extreme heat all close the rooftop. The 46F indoor gallery stays open; your ticket price is the same.

Pushchairs. Only the venue’s loan pushchairs on the rooftop, from the 46F information desk in limited numbers, with some areas including the helipad off limits. A baby carrier is recommended.

When to use a platform instead

When you are booking several things. A deck slot plus a kart session plus a workshop, from overseas, in your own currency, in one basket. See Klook.

When entry has sold out. Tour operators hold their own allocation, so evening tours including entry are frequently still bookable. See GetYourGuide.

When you want a guide. The official site sells entry, not commentary.

Full comparison in where to buy Shibuya Sky tickets, and the practical detail in Shibuya Sky tickets.

Sources and disclosure

All prices, hours, the sales window, product details and rooftop rules come from the official Shibuya Scramble Square ticket page and the SHIBUYA SKY site, checked on 3 September 2026.

These change, particularly around seasonal events. Check the official site before you travel.

This site is not affiliated with SHIBUYA SKY or Shibuya Scramble Square and sells no tickets. Our booking buttons open Klook or GetYourGuide, where we participate in affiliate programmes; if you book through them we may earn a commission at no extra cost to you.

Guide tips

Buy direct if you only want entry

No reseller undercuts ¥2,700 or ¥3,400. If your dates are settled and you can work through the booking flow, there is no argument for paying more.

THE ROOF is only here

Rooftop sofa seating with entry, drinks and snacks — ¥7,000 standard, ¥8,000 with champagne — is an official-site product. Minimum two people, no under-20s, running 29 April to 25 December 2026.

Families need two transactions

Child tickets are not sold online anywhere, including here. Buy adult tickets in advance and add children at the desk on the day. If adult tickets sold out online, the desk has none either.

Read the rooftop restrictions before you go

No bags, tripods, selfie sticks, hats, earphones or food on the rooftop — everything into a 46F locker. Large luggage cannot enter the building at all. Knowing this beforehand saves a queue.

Checked in practice

What works

  • Cheapest route to entry, with no reseller margin
  • Exact time slots
  • The only source for THE ROOF, the annual pass and the photo plan
  • Authoritative on rules, hours and closures

What to watch out for

  • Nothing available more than fourteen days ahead
  • Child tickets cannot be bought online at all
  • Cannot be combined with other activities
  • Priced in yen only
  • Rooftop closures are at the venue's discretion, with no warning

FAQ

Is buying direct cheaper?
Yes. Adults booking online in advance pay ¥2,700 to enter before 15:00 and ¥3,400 from 15:00. At the desk it is ¥3,000 and ¥3,700. No reseller beats the online advance price.
How far ahead can I book on the official site?
Fourteen days. The site states that tickets are sold up to two weeks ahead, and slots open at 00:00 Japan time exactly fourteen days before your entry date.
Can I buy child tickets online?
No. Child tickets — primary school age including 12-year-olds, ¥1,200 — are sold only at the ticket desk on the day. Preschoolers aged 6 and under enter free. Families buy adult tickets in advance and add children at the window.
What is THE ROOF SHIBUYA SKY?
A rooftop bar on the open-air deck. Sofa seating requires a dedicated ticket including entry, drinks and snacks: ¥7,000 standard, ¥8,000 with champagne. Minimum two people, no under-20s even accompanied, running 29 April to 25 December 2026.
Is there an annual pass?
Yes — ¥10,000 for a new pass and ¥8,000 to renew. New sales were suspended as at 3 September 2026, with renewals still accepted. Check the official site for the current position.
What can't I take onto the rooftop?
Bags, backpacks, pouches, tripods, monopods, selfie sticks, earphones, headphones, hats, food and drink, and anything that could fall. All of it goes into a locker on 46F. Only a phone and a pocket-sized or neck-strapped camera or binoculars are allowed up.
What happens if the weather is bad?
The open-air rooftop closes for strong wind, rain, snow, approaching thunderclouds, photochemical smog and extreme heat, without advance warning. The indoor 46F gallery stays open. Your ticket price is unchanged.
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